Salesforce CTI Integration
Cater to your clientele with relevant information at your fingertips – all in a seamless workflow experience. Adding new contacts, taking notes, creating reminder tasks, and even notifying colleagues about an action item becomes a breeze with this user-friendly tool. All calls, whether inbound or outbound, will be logged automatically and accompanied with powerful insight via detailed reports of your team’s performance. Making outbound calls becomes effortless as you can zip through phone numbers on the web or in your contact database with “click-to-call” functionality. You will quickly realize that CRM telephony is an indispensable tool for your sales and customer service teams.