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For instance, if you have recently Microsoft support a product or service that is being covered by a warranty, you could call up Microsoft's customer support number to get the issue resolved. If it is covered by 100% warranty or has run windows of it, you could choose to either purchase one to get live support services, or you could make use of online "Self Help" sections on Microsoft's website to resolve the issue on your own. I tried everything that I could. I restarted the computer but again there was no use. I was almost paralyzed, my head was blank. I called up one of my friends to see the problem, but he too couldn't help me. He suggested me a Microsoft remote tech support provider. I dialed the Microsoft customer support and soon got connected to a technician. He took the complete information regarding the occurrence of the problem and asked for permission for remote access to my machine.